---
title: Emy01 Home
---

[![EMY_LOGO_white (transp)-2](https://tbi.emy.lv/hs-fs/hubfs/EMY_LOGO_white%20(transp)-2.png?width=120&height=50&name=EMY_LOGO_white%20(transp)-2.png "EMY_LOGO_white (transp)-2")](https://146508416.hs-sites-eu1.com/emy01-home?hsLang=en)

Operative management made simple

- [Start](https://tbi.emy.lv/en/emy01-home)
- [Solutions](https://tbi.emy.lv/lv/emy01-abs)
- [Events](https://tbi.emy.lv/emy-reaq-webinārs-1)

[Try it](https://tbi.emy.lv/emy-reaq-pieteiksanas?hsLang=en)

English

- [Latviešu valoda](https://tbi.emy.lv/emy01-home)
- [English](https://tbi.emy.lv/en/emy01-home)

 English

![Ekrānuzņēmums 2025-07-23 124144](https://tbi.emy.lv/hubfs/Ekr%C4%81nuz%C5%86%C4%93mums%202025-07-23%20124144.png)

#### Operative management made simple

# Emy Solutions

A high-level ally in crisis and rescue situations

[Contact us](https://share-eu1.hsforms.com/1gofn8Xs0Qhux6msaMEq20w2f86m8)

![Ekrānuzņēmums 2025-07-23 123953](https://tbi.emy.lv/hubfs/Ekr%C4%81nuz%C5%86%C4%93mums%202025-07-23%20123953.png)

#### Operatīvā vadība kļūst vienkārša

# Emy Solutions

Efektīva resursu pārvaldība

[Sazināties ar mums](https://share-eu1.hsforms.com/1gofn8Xs0Qhux6msaMEq20w2f86m8)

![outsorce-call-center3 hor](https://tbi.emy.lv/hubfs/outsorce-call-center3%20hor.jpg)

#### Operatīvā vadība kļūst vienkārša

# Emy Solutions

Ātra reakcija, pateicoties MI iespējām

[Sazināties ar mums](https://share-eu1.hsforms.com/1gofn8Xs0Qhux6msaMEq20w2f86m8)

![Emy ReaQ harley (transp) v3 eng](https://tbi.emy.lv/hubfs/Emy%20ReaQ%20harley%20(transp)%20v3%20eng.png "Emy ReaQ harley (transp) v3 eng")

##### Incident management solutions

## About us

Emy is an information system developed specifically for emergency services and municipalities, which receives information about events and coordinates their execution process. The system provides 24/7 operational process management.

![Ekrānuzņēmums 2025-08-15 090727](https://tbi.emy.lv/hs-fs/hubfs/Ekr%C4%81nuz%C5%86%C4%93mums%202025-08-15%20090727.png?width=1905&height=1026&name=Ekr%C4%81nuz%C5%86%C4%93mums%202025-08-15%20090727.png)

## Partners

![](https://4016590.fs1.hubspotusercontent-na1.net/hubfs/4016590/consultant-theme/partner-logo.png)

![](https://4016590.fs1.hubspotusercontent-na1.net/hubfs/4016590/consultant-theme/partner-logo.png)

![](https://4016590.fs1.hubspotusercontent-na1.net/hubfs/4016590/consultant-theme/partner-logo.png)

![](https://4016590.fs1.hubspotusercontent-na1.net/hubfs/4016590/consultant-theme/partner-logo.png)

![](https://4016590.fs1.hubspotusercontent-na1.net/hubfs/4016590/consultant-theme/partner-logo.png)

![](https://4016590.fs1.hubspotusercontent-na1.net/hubfs/4016590/consultant-theme/partner-logo.png)

![](https://4016590.fs1.hubspotusercontent-na1.net/hubfs/4016590/consultant-theme/partner-logo.png)

# Complex taskscan be accomplished

Accurately determining the location of an accident or problem situation is one of the most essential elements in the daily work of emergency services. Knowing the most precise possible location allows the services to determine exactly what type of transport to dispatch, thus ensuring the fastest and most accurate arrival to the victim or incident site.

The Emy integrated GIS solution provides:

- Display of the caller’s location information (AML);
- eCall – display of the location information of a crashed vehicle;
- Location of emergency service crews.

The solution supports both coordinate and address searches.

700

THOUSANDS OF CALLS   
HANDLED PER YEAR

180

CALL PLANS

370

THOUSANDS OF COMPLETED   
 DISPATCHES PER YEAR

30

PROFESSIONALS

## **OUR SOLUTIONS**

And how they can help you organize effective operational management

![Card Background Image](https://tbi.emy.lv/hubfs/Picture1-1.png)

## Call reception

**The resolution of any incident or report begins when it is received.** Emy provides several ways to receive reports:

- A call to the emergency service phone numbers, such as 112;
- eCall reception — automatic reception of a call and metadata from the eCall device of a crashed vehicle, provided such equipment is installed in the vehicle;
- Call reception from the eVeselībasPunkts.lv app — the call is accompanied by metadata about the registered user and the device’s location;
- SMS reception from individuals with hearing/speech impairments;
- Message reception from the 112 app, if the person has completed identification.

[Contact us](https://tbi.emy.lv/emy-reaq-pieteiksanas?hsLang=en)

![Card Background Image](https://tbi.emy.lv/hubfs/Ekr%C4%81nuz%C5%86%C4%93mums%202025-07-09%20151609.png)

## Message positioning on the map

**Accurately determining the location** of an accident or problem situation is one of the most essential elements in the daily work of emergency services. Knowing the most precise possible location allows the services to determine exactly what type of transport should be dispatched, thus ensuring the fastest and most accurate arrival to the victim or incident site.

The Emy integrated GIS solution provides:

- Display of the caller’s location information (AML);
- eCall – display of the location information of a crashed vehicle;
- Location of emergency service crews.

[Contact us](https://tbi.emy.lv/emy-reaq-pieteiksanas?hsLang=en)

![Card Background Image](https://tbi.emy.lv/hubfs/Picture3.png)

## Ziņojuma pozicionēšana kartē

**With this app, any registered resident can make their own life and the lives of those around them safe**r.

The app allows you to quickly and conveniently:

- Send a 112 message;
- Make a call to 112;
- Access information prepared by emergency services on how to act in various situations to protect yourself and your loved ones.

It is a fast way to receive important information — for example, if the State Fire and Rescue Service posts a warning about an approaching storm, the app will notify residents of the storm’s approach. Importantly, people with communication impairments can use the app to prepare an SMS and start communication with 112 in writing.

[Contact us](https://tbi.emy.lv/emy-reaq-pieteiksanas?hsLang=en)

![Card Background Image](https://tbi.emy.lv/hubfs/AI%20hor.png)

## Ziņojuma pozicionēšana kartē

**Emy performs a quick and accurate risk assessment to determine the level of risk.** This ensures that action is taken first where it is needed most.

Forecasts: How long will it take until the first response? And how long will the resolution take? The Emy information system uses artificial intelligence to provide precise forecasts that help us plan and organize resources effectively.

[Contact us](https://tbi.emy.lv/emy-reaq-pieteiksanas?hsLang=en)

## Mūsu risinājumi

- Zvanu   
   saņemšana   
   \_
- Zvana pozicionēšana kartē
- Resursu   
   vadība
- Integrācija ar ārējām sistēmām
- Consulting

1. Ikviena notikuma, jeb ziņojuma risināšana, sākas tad, kad tas ir saņemts. Emy nodrošina vairākus ziņojumu saņemšanas veidus:
2.  
   
     - zvans operatīvo dienestu tālruņiem, piemēram 112;
     - eZvana saņemšana, jeb automātiska zvana un metadatu saņemšana no avarējušas automašīnas eZvana iekārtas, protams, ja automašīnā ir šāds aprīkojums;
     - zvana saņešana no eVeselībasPunkts.lv lietotnes – zvans kopā ar metadatiem par reģistrēto lietotāju un iekārtas atrašanās vietu;
     - SMS saņemšana no personām ar dzirdes/runas traucējumiem;
     - ziņu saņemšana no 112 lietotnes, ja persona ir veikusi identifikāciju.
   
   Lai arī informācijas iegūšanas kanāli ir dažādi, visi dati nonāk vienā centralizētā platformā, kas nodrošina informācijas operatīvu apriti, pēc iespējas ātru dienestu reakciju, kā arī iespēju sekot līdzi pieteikuma apstrādes procesam, līdz pat situācijas atrisināšanai un ziņojuma slēgšanai.

1. **Precīzi noteikta nelaimes gadījuma vai problēmsituācijas vieta, ir viens no būtiskākajiem operatīvo dienestu darba ikdienas elementiem. Zinot, pēc iespējas precīzāku vietu, dienesti var precīzi noteikt, kāds transports ir jānorīko darbam, tā nodrošinot, pēc iespējas ātrāku un precīzāku, nokļušanu pie cietušā vai notikuma vietā.**
2.  
   
   Emy integrētais ĢIS risinājums nodrošina:
   
     - zvanītāja atrašanās vietas informācijas atrādīšanu (AML);
     - eZvans – avarējušās automašīnas atrašanās vietas informācijas atrādīšanu;
     - operatīvo dienestu ekipāžu atrašanās vietas.
   
   Risinājums nodrošina gan koordināšu, gan adrešu meklēšanu.

1. **Emy risinājums ir veidots tā, lai būtu, pēc iespējas, viegli savietojams ar citām sistēmām, piemēram, grāmatvedības sistēmām, noliktavu pārvaldības sistēmām vai, lai nodrošinātu informācijas apriti starp dažādām, ar dienestu saistīto iestāžu, individuālajām sistēmām, piemēram, slimnīcām.**
   
   Šobrīd pieejamās Emy integrācijas, ko labprāt papildināsim ar citām mūsu klientiem nepieciešamajām:
   
     - IIIS 2 Personu reģistru;
     - IIIS 2 Transportlīdzekļu reģistru;
     - RVS Horizon;
     - Adrešu reģistru;
     - VZD adrešu servisiem;
     - VZD augstas detalizācijas topogrāfiskās informācijas DB;
     - IIIS Vienoto notikumu reģistru;
     - IIIS 2 Sodu reģistru.
     -  

1. **Emy risinājums ir veidots tā, lai būtu, pēc iespējas, viegli savietojams ar citām sistēmām, piemēram, grāmatvedības sistēmām, noliktavu pārvaldības sistēmām vai, lai nodrošinātu informācijas apriti starp dažādām, ar dienestu saistīto iestāžu, individuālajām sistēmām, piemēram, slimnīcām.**
   
   Šobrīd pieejamās Emy integrācijas, ko labprāt papildināsim ar citām mūsu klientiem nepieciešamajām:
   
     - IIIS 2 Personu reģistru;
     - IIIS 2 Transportlīdzekļu reģistru;
     - RVS Horizon;
     - Adrešu reģistru;
     - VZD adrešu servisiem;
     - VZD augstas detalizācijas topogrāfiskās informācijas DB;
     - IIIS Vienoto notikumu reģistru;
     - IIIS 2 Sodu reģistru.

1. **Strategy**
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[![play-img](https://4016590.fs1.hubspotusercontent-na1.net/hubfs/4016590/consultant-theme/play-img.png)](https://youtu.be/sK2MredDACA)

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## Find out why Emy could be the right fit for you

For organizations that prioritize responding promptly to the needs of their clients or residents and ensuring efficient and secure request processing, task management, and communication.

## **PAMATS**

1-5  
lietotāji

 

---

€575/mēn

[Pirkt paku "PAMATS"](https://tbi.emy.lv/emy01-home?hsLang=en)

---

- Pieteikumi
- ĢIS
- Uzdevumi
- Telefonija
- Automatizācija
- Mākslīgais Intelekts
- Administrēšana

Rekomendējam

## **KOMANDAS**

6-50   
lietotāji

 

---

€1300/mēn

[Pirkt paku "KOMANDAS"](https://tbi.emy.lv/emy01-home?hsLang=en)

---

- Pieteikumi
- ĢIS
- Uzdevumi
- Telefonija
- Automatizācija
- Mākslīgais Intelekts
- Administrēšana

## **PRO**

 

51+  
lietotāji

---

€2300/mēn

[Pirkt paku "PRO"](https://tbi.emy.lv/emy01-home?hsLang=en)

---

- Pieteikumi
- ĢIS
- Uzdevumi
- Telefonija
- Automatizācija
- Mākslīgais Intelekts
- Administrēšana

## +APLIKĀCIJA

visiem abonētiem lietotājiem

 

---

€450/mēn

[Pirkt Aplikāciju](https://tbi.emy.lv/emy01-home?hsLang=en)

---

- Pieteikumi
- ĢIS
- Uzdevumu APP
- QR Kodu skenēšana
- Bilžu, Video pievienošana
- Atgriezeniskā saite
- Android/iOS

## Schedule a call with us

Tell us about your needs so we can find the right solution for you

### Contact us

[![undefined](https://tbi.emy.lv/hs-fs/hubfs/undefined.png?width=280&height=165&name=undefined.png "undefined")](https://tbi.emy.lv/?hsLang=en)

[**Kalvenes iela 22A, Rīga, Latvija, LV-1058**](mailto:info@emy.lv)

+371 67285256

[info@emy.lv](mailto:info@emy.lv)

---

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